Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information

• Mobile number and contact information
• Name, email address, and date of birth
• Account credentials and authentication information
• Payment information and transaction history
• Identity verification documents when required

Automatically Collected Information

• Device information (device type, operating system, browser)
• IP address and location data
• Usage data and gaming activity
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process transactions and payments
• To provide customer support and respond to inquiries
• To send important account updates and notifications
• To improve our services and develop new features
• To ensure platform security and prevent fraud
• To comply with legal obligations and regulations
• To send promotional offers (with your consent)

3. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data is encrypted using SSL/TLS technology
• Secure Storage: Data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel can access personal data
• Regular Audits: We conduct security audits to identify and address vulnerabilities
• Payment Security: Payment information is processed through secure payment gateways

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to comply with legal processes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to sharing your information

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

You can control cookies through your browser settings, though this may affect platform functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Objection: Object to certain processing of your data
• Data Portability: Request a copy of your data in a portable format
• Marketing Opt-Out: Unsubscribe from promotional communications

To exercise these rights, please contact us through our Contact page.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you close your account, we will delete or anonymize your data in accordance with our retention policies, subject to legal requirements.

8. Children's Privacy

Basant Club is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Pakistan. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact page. We are committed to addressing your privacy concerns promptly and transparently.

12. Responsible Gaming

We are committed to promoting responsible gaming. If you have concerns about your gaming activity, we provide tools and resources to help you manage your account. For more information, please visit our About page or contact our support team.